General Questions

Yes, we ship to the Czech Republic from abroad. Just switch the states in our postage calculator (to the CR from abroad).

Shipments transported abroad for private use. It is, for example, a gift, a greeting card, etc.

Yes, but it should be wrapped in cardboard. More information can be found on our web pages.

Please pack tires with a disc one at a time. Tires without a disc must be packed in pairs. Then all you have to do is create a shipping order and choose how many pieces you have.

Yes, via TOPTRANS and TNT carriers. 

Standard delivery time is up to 8 p.m. Unfortunately, we do not deliver at night. 

Yes. For calculating the price, use our Postage Calculator. 

Yes, it is possible to ship oversized cargo. Use our Postage Calculator to calculate the delivery price. If the shipment weighs more than 500 kg, contact our customer service.

Transporting a painting is possible, but you should pack it properly so as not to damage it. If the painter is not alive, proof of acquisition must be attached to the consignment.

The parcel can be tracked online on the web pages of the concrete carrier. Use a tracking number, which will be sent via e-mail. 

Food is a perishable commodity. If you want to transport food, this is only possible at your own risk by land transport within the EU. 

The delivery to the USA takes 2-4 working days. We recommend you contact our customer service to find out more accurate delivery time. 

It is possible, but only from publicly accessible places.

Sure. For ordering transportation in Slovakia, use our website: https://www.balikdozahranicia.sk

Yes, we will be happy to arrange transportation on dry ice for you. Mention this requirement in the order form. 

You can send only private letters to Russia. Packages can be sent only from company to company. 

Yes, we transport fragile goods, but please, pack and mark your shipment carefully, in order it not to be damaged.

Unfortunately, we offer only land or air transportation.

You can send foodstuffs using our standard shipping services with delivery within four working days. We recommend not to send food outside the EU.

Yes, we do, but only with a special prescription, which you are required to verify with the relevant carriers in advance.

We standardly ship cargo up to 500 kg. If you want to transport a heavier shipment, contact our customer service by phone or e-mail. 

For transporting all other things instead of letters, we recommend you order a “standard delivery.” Express letter delivery service serves for transporting paper documents. 

Yes, but the luggage should be packed in a cardboard box like other shipments. 

Yes. We ship all kinds of medical supplies. 

Yes, we can transport it. However, you should choose a “multi-piece transportation” option, which means that you should know the weight and dimensions of all pieces. 

Yes. Unfortunately, we transport all works of art without insurance. 

Maximum dimensions differ according to the carrier: UPS – maximum length 274 cm, GLS – round circumference can’t exceed 3 m, the longest side shouldn’t exceed 2 meters, DPD – maximum circumference length is 300 cm, TNT – a fee is charged for shipments longer than 2,4 meters, TOPTRANS – the possible longest side is 6 meters. 

Sure, the shipment can be ensured up to € 200,000. The basic insurance for international shipments is € 95,2. Domestic shipments are ensured for up to € 200 for free.