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Information on shipping abroad
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Proper packaging is important.
Proper packaging is important. In case when the shipment is not packed according to the carrier’s requirements, or if the data you enter differs, additional fees may be charged. Follow the instructions below, and your shipment will be delivered without damage or any problems.
I want to send
Express letter
Express letters are documents of the smallest size, which are being delivered within 24 hours.
Maximum weight up to 0.5 kg
Maximum size 33 x 24 x 1 cm
Allowed content:
letters and documents only
You can send letters without an envelope; just give it to the driver.
You should have a printed package label, which you also give to the driver.
Package and luggage
Regular transportation of packages and luggage is provided by GLS, DPD, TNT, UPS and TOPTRANS.
1. Packaging and filling
We recommend using new cardboard boxes, including the inner filling, to fix the contents of the shipment
2. Specific shipment
Wrap the shipment that does not fit in the box in a carton and cover it with adhesive tape
3. Tape up all joints
Seal the box carefully with adhesive tape to prevent it from opening. Remove or re-label any old labels or other foreign symbols.
4. Dimensions and weight
Measure and weigh the shipment. We will charge you back any weight differences. You can now fill in the shipment order.
5. Clearly mark the shipment
Write the sender’s and recipient’s addresses on the package in case the shipping label is lost.
6. Print the transport label
Seal the box carefully with adhesive tape to prevent it from opening. Remove or re-label any old labels or other foreign symbols.
7. Don't forget the necessary documents
For shipments sent outside the EU, print the labels and customs documents that will be sent to you by e-mail.
When packing your luggage, make sure that all items inside the luggage are correctly positioned and protected. All pockets and zippers must be closed.
Irregularly shaped shipment
Do you need to send goods of irregular shape?
No problem! We can ship goods of atypical form all over the world.
1. Place the goods in the appropriate packaging
An irregularly shaped shipment must be placed in a box or attached to a pallet with a cable tie.
2. Pack the shipment correctly
Use cable tie or foil and wrap the goods to protect them. The contents of the shipment must be packed in such a way as to prevent damage from a possible crash.
3. Place the transport label
After packing the shipment, place a shipping label on a flat surface.
Pallet
Are you looking for a favorable and fast way to send a large or heavy shipment abroad?
We offer quality and fast service at the best prices.
Delivery of the oversized shipments is provided by TNT and TOPTRANS.
1. Pay attention on the correct packing
The goods must be placed on the pallet carefully so that they do not exceed the pallet itself. Otherwise, the shipment may be returned by the carrier to the sender.
2. Fix the shipment carefully
Use cable tie or foil to fix the goods to the pallet. The fastening must also run across the pallet so that the goods form an indivisible whole with it.
3. Clearly mark the shipment
Place shipping labels on the side of the pallet, not on the top. If nothing can be placed on the pallet, please let us know in the order.
How to pack goods on a pallet correctly?
Only undamaged pallets are accepted for transportation, we recommend using standard EURO pallets.
The goods must be attached to the pallet with foil or cable ties.
The shipment must be wrapped in at least three layers of foil to prevent its damage.
The height of the pallet must not exceed 2 meters.
The center of gravity of the pallet should be approximately in the middle.
Circular objects such as cylinders, barrels, etc. must be tied and fixed to prevent rolling and shifting. You can use wedges, for example.
- The goods on the pallet must not extend beyond the edges of the pallet. Suppose a part of a specific consignment nevertheless comes off the pallet. In that case, its part must be fixed in order not to damage other consignments during the transportation.
The right dimensions and weight are important!
Please be as accurate as possible when filling out the order form.
Why send a package with us?
We offer comprehensive services for export and import of shipments.
Dozens of verified carriers
Express and economical delivery
Express pickup that same day
Warranty
Money Back
Professional customer support
Payment on invoice with a maturity of up to 14 days
Customs clearance assistance
Cash on delivery
Tracking of shipments throughout the transport
Shipment insurance up to 200 000 €
1,000+
service evaluation
80,000+
satisfied customers
100,000+
shipments sent annually
Quick, easy, competent. I got a better deal than ordering with the contractors directly. Highly recommended.
Lukas M.I am very satisfied, our company has been using your services for several months and everything works.
Michaela P.Fast, from Ostrava to Brussels in 3 days. On time pick up service, updates via email, easy to track your parcel.
Renata Z.Everything went perfect! Great service good prices.
